The all-in-one customer support platform
Customer support, all in one shared inbox
Helpdesk is a shared inbox, live chat, knowledge base and reporting suite for customer support teams — email, chat and docs in one fast, modern workspace.
No credit card required · Demo: maria@acme.io / password
Everything your support team needs
One workspace replaces your inbox, chat tool, knowledge base and reporting stack.
Shared inbox
Email, chat and notes in one collaborative workspace with assignments, tags and SLAs.
Real email
Connect Gmail or Outlook in one click. Proper threading, DKIM signing and deliverability built in.
Live chat
An embeddable chat widget that turns website visitors into inbox conversations instantly.
Knowledge base
A multi-language help center with article feedback — deflect tickets before they're filed.
Automation
Workflows, macros and round-robin assignment keep the queue moving on autopilot.
Reporting
Volume, response time and CSAT dashboards, with CSV export and scheduled email reports.
Up and running in minutes
Connect your inbox
Link a mailbox in seconds with Gmail/Outlook OAuth or any SMTP/IMAP provider.
Invite your team
Add agents, set roles and let workflows route conversations automatically.
Delight customers
Reply faster with macros, saved replies and AI suggestions — and measure it all.
Simple, transparent pricing
Starter
$0/mo
For small teams getting started.
- ✓ Shared inbox & live chat
- ✓ Knowledge base
- ✓ Up to 3 agents
Pro
$19/agent/mo
For growing support teams.
- ✓ Everything in Starter
- ✓ Workflows, macros & SLAs
- ✓ Reporting, API & webhooks
Ready to give better support?
Join teams delivering faster, friendlier customer service with Helpdesk.
Get started free